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Technical
Account Managers
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client using any software or service will be assigned a personal
account manager with extensive software and customer service
experience. In addition to resolving customer concerns, account
managers will be responsible for supporting installations and
upgrades. The ongoing relationship between LanSafe
clients and their account manager will enable the account manager
to become familiar with their company and infrastructure, therefore,
increasing the level of service and value to their company.
Guidance
for Long-Term Success
As a technology advisor, the Technical Account Manager (TAM)
ensures the highest level of deployability, scalability and
support, with the client's existing systems, goals and long-term
outlook in mind.
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To achieve this, the TAM organization is tightly integrated
to LanSafe's
Research & Development organization. As a best practices
consultant, the Technical Account Manager tracks and guides
project decisions to map to proven best practices for working
with current and future LanSafe
technologies. LanSafe
Technical Account Management group consists of some of the
most senior technology experts in the company, who have solved
thousands of unique implementation challenges. They are ideally
positioned through the TAM program to work on behalf of individual
client companies, ensuring your company's data longevity and
success.
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